Security Sales & Integration, the electronic security and low voltage industry’s top trade publication recently featured Midwest Alarm COO, Tyler Blake during their annual executive round table in San Diego. Midwest Alarm along with three other executives representing the top security companies nationally in their respective markets, Pacific, Atlantic, Southern and Midwest Regions were featured on the cover of their January 2018 issue.
“You have to be there for the customer, building a relationship, and be able to intelligently answer questions and talk about a regulation coming down the road in six months. How is that going to change how you run your business and your security or organizational plan? I think for all of us the big differentiator is the customer relationship, and being really a customer-relationship and customer-experience company…
It’s the customer relationship, whether on the phone conversation and consulting or bringing them into your showroom, that’s really what’s going to set integrators apart going forward.”
Tyler Blake – COO Midwest Alarm Company, Inc.
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